Shipping Costs
Enjoy complimentary worldwide shipping.
Processing & Shipping Times
In-Stock Items: Orders typically ship within 5-7 business days, unless otherwise stated.
Custom Orders: Please allow 8-10 weeks for production and shipping, unless otherwise stated.
Customs, Duties & Taxes
For international orders, we offer Delivery Duty Paid (DDP) shipping, ensuring there are no additional customs or duty fees upon delivery.
Order Tracking
Once your order has shipped, you will receive a tracking number to monitor its progress.
Liability & Disclaimers
OOP Inc. is not responsible for lost, stolen, or misdirected packages once they have been handed over to the shipping carrier. We recommend selecting a secure delivery location. While we strive to meet estimated shipping times, OOP Inc. is not responsible for delays caused by shipping carriers or customs clearance. Customers are responsible for providing accurate shipping information, and OOP Inc. is not liable for delivery issues resulting from incorrect or incomplete addresses.
Shipping Insurance
All packages are shipped fully insured.
Returns & Exchanges - Jewelry
As most of our pieces are made to order, all sales are final. However, we understand that situations may arise, and we offer the following return options:
If you receive an item that is defective or damaged, you may request a replacement. The item must be in unworn condition, include all original packaging and certificates, and be reported within 7 days of delivery. To initiate the return process, please email contact@otisonpark.com.
Requests for returns for reasons other than defects will be considered on a case-by-case basis for store credit only. These requests must be made within 7 days of delivery, and the item must be in unworn condition, include all original packaging and certificates, and be approved by OOP Inc. To initiate the return process, please email contact@otisonpark.com.
Returns & Exchanges - Clothing
Returns must be made within 30 days of delivery. The item must be in unworn condition, include all original packaging and be reported within 7 days of delivery.
Returns are for Store Credit or Merchandise Exchange only.
For international purchases the customer is responsible for the return postage.
Please allow 8–10 business days from the date your return is received for our team to review and process it. Your resolution will be issued once processing is complete.
We ask that you please be mindful of the condition of your return. Merchandise must be unwashed, unworn, or undamaged.
Defective Items
Please email contact@otisonpark.com with pictures of the damage within 72h of delivery, and we will work with you on a replacement. We cannot accept returns that have been washed.
All return requests are subject to review, and OOP Inc. reserves the right to decline returns that do not meet our policy standards.
For any inquiries, please feel free to reach out to us at contact@otisonpark.com. We’re happy to assist you!
Otis On Park
Founded in New York in 2021, Otis On Park reflects a personal vision of timeless style and refined living.
At the heart of the brand is an evolving model: we work in diamonds, we run The Edit - our ongoing curation of new pieces - and we create one-of-a-kind bespoke designs for private clients.
Our sourcing network spans from New York’s Diamond District to Geneva, Hong Kong, and beyond, formed through years of trusted relationships, selecting materials with care and extension at every stage of the process.
At Otis On Park, The Classics are hand-cast and hand-set in the New York City Diamond District by skilled local artisans.
We are proud to create everything locally, honoring a tradition of craftmanship.
Based on the Upper East Side of Manhattan, New York, Otis On Park perspective and aesthetic is shaped by a timeless and effortless sensibility - a New York taste that feels both polished and natural.
Michela Gombacci was born and raised in Trieste, Italy before moving to New York fifteen years ago to pursue her passion for fashion, studying business and beginning her career within internationally renowned luxury houses.
After more than a decade in the industry, she founded Otis On Park in 2021 as a passion project — a small, curated venture that quickly evolved into a seven-figure brand in just a few short years.
Driven by a lifelong fascination with precious gemstones, design, and the art of curation, Michela continues to shape Otis On Park with a clear philosophy: jewelry should be worn, lived in, and enjoyed — never kept away for a special occasion.
From engagement rings and wedding bands to meaningful self-gifts and everyday pieces chosen “just because”, she believes jewelry accompanies women through both their defining milestones and their daily rituals.
In 2023, her husband Stefano Minoli, born and raised between New York and Italy, joined the company, bringing over a decade of experience in business development and production. His strategic vision and operational expertise have become integral to the brand’s expansion and continued growth.
Today, Otis on Park is a family-owned business, run by husband and wife on the Upper East Side, where they live with their daughter. Together, they are building a modern New York brand rooted in craftsmanship, taste, and ambition — with many projects ahead and a future they are only beginning to shape.
Get in Touch
Use the form below to send us a message, specifying which services you are interested in: Custom Design, Engagement Ring or something else —our team will respond as quickly as possible.