We offer complimentary worldwide insured shipping on all orders. Once shipped, please allow approximately 4–5 business days for delivery, depending on your location.

All orders are shipped Delivery Duties Paid (DDP), meaning customs duties and taxes are included in your purchase. You will not be charged any additional fees upon delivery.

FOR DIAMOND AND SOLID GOLD JEWELRY:

Clean regularly: Soak your piece in warm water with a gentle dish soap, brush gently with a soft toothbrush, rinse, and pat dry.

Store with care: Use a soft pouch and keep pieces separated to prevent scratches.

Avoid chemicals: Remove before applying perfume, lotion, or swimming in chlorinated/salt water.

Remove during physical activity: Especially for rings and delicate pieces.

Inspect regularly: Prongs and clasps can loosen over time; if you notice movement, stop wearing the piece and have it serviced.

FOR GOLD PLATED OR GOLD FILLED JEWELRY:

Avoid contact with water, chemicals, perfumes, and lotions to prevent tarnishing.

Do not use commercial jewelry cleaners.

Store in a soft pouch or protected case when not in use.
Please note: Otis On Park is not responsible for damage caused by improper care.